Professional Communication Quiz

"You need to fix this now!" is an example of assertive communication.

• T

• F

Which phrase is assertive?

• "This is your fault!"

• "I understand delays happen, but I need this resolved by tomorrow."

• "Maybe, if it's not too much trouble…?"

Replace the aggressive phrase: "This is unacceptable!" with an assertive one:

Passive communication avoids confrontation.

• T

• F

Which phrase is aggressive?

• "Could you clarify the next steps?"

• "You should have known better!"

• "Let's find a solution together."

"I have trained since April" implies the training is ongoing.

• T

• F

Complete: "Marco, have you ___ been to Paris?"

• ever

• never

• already

Which sentence is correct?

• "I will be in Bahamas."

• "I am going to Bahamas."

• Both a and b

Use *just/already/yet*: "I ___ finished my project." (just now)

"We have practiced English for a month" uses "for" correctly.

• T

• F