Industri 4.0 dalam Perhotelan

What is the main impact of the fourth industrial revolution in hotel?

• Use of steam engines

• Introduction of electricity

• Use digital technology and smart system

• Contruction of more building

Which of the following is an example of industry 4.0 in hospitality?

• Bellboy carrying luggage manually

• Self check in kiosk and online booking

• Manual guest registration with paper

• Use of candles for lighting

During the second industrial revolution, hotel started using?

• Artificial intelligence

• Robotic services

• Electricity and telephone

• Online payment system

Why do hotel staff need to learn about the industrial revolution?

• To be able to use traditional tools

• To ignore technology and focus on manual work

• To understand and adapt to modern hotel system

• To work only in historical hotel

What kind of machine was first used during the first industrial revolution?

• Digital robot

• Steam engines

• Smart TV

• Mobile phone

Which revolution introduced computer in hotel operation?

• First industrial revolution

• Second industrial revolution

• Third industrial revolution

• Fourth industrial revolution

Which of these is NOT related to industry 4.0 hospitality?

• IoT

• Big data

• Room keys with magnet

• Artificial Intelligence

What should hotel staff do to adapt to industrial revolution 4.0?

• Avoid learning new things

• Use manual system only

• Learn digital skills and technology

• Depend only on supervisor

Self check in kiosk help hotel to..

• Make check in process longer

• Reduce guest longer

• Provide 24/7 service without staff

• Avoid using any technology

How can hotel employees stay relevant during the industrial revolution?

• Learn and adapt to new technologies

• Work only night

• Refuse to use digital

• Ignore guest feedback