Information and Data Management

An expert system is designed to __________.

• replace all human staff

• simulate human decision-making and reasoning

• schedule meetings and send reminders

• perform routine data backups

A person who responds to user technical issues is a __________.

• web developer

• help desk specialist

• game tester

• data engineer

Which of the following BEST describes a Transaction Processing System (TPS)?

• A system used for high-level strategic planning.

• A system that supports multimedia content editing.

• A system that captures and processes daily business transactions.

• A system that controls robotic manufacturing arms.

A system designed to integrate functions such as product planning, manufacturing, sales, and customer support across an entire organisation is called __________.

• Database Management System (DMS)

• Transaction Processing System (TPS)

• Enterprise Resource Planning system (ERP)

• Supply Chain Management system (SCM)

A system that allows for storage and management of a company’s documents and supports access control is called __________.

• Data Management System (DMS)

• Content Management System (CMS)

• Enterprise Resource Planning system (ERP)

• Supply Chain Management system (SCM)

For information to be valuable, it should be __________.

• late and confusing

• expensive and hidden

• random and disorganised

• accurate and useful

Why do people pursue professional technology certifications?

• To avoid spending time and money.

• To prove their skills to employers.

• To get free training.

• To skip learning new things.

What is the primary function of a Document Management System (DMS)?

• Edit photos

• Manage employee schedules

• Store and manage company documents *

• Create presentation slides

Which field involves maintaining and repairing technology equipment?

• Software development

• Technical writing

• Technology service and repair *

• Data analytics

What tool can assist students and job seekers in finding suitable technology careers?

• Online games

• Weather forecasting apps

• Career services departments and planning websites

• Entertainment blogs