Final Exam - BPA

What is the main benefit of using time-blocking?

• To eliminate teamwork

• To avoid multitasking and increase focus

• To track inventory

• To manage emails

The Eisenhower Matrix helps office managers to:

• File documents alphabetically

• Store physical files

• Prioritize tasks based on urgency and importance

• Manage office supplies

SMART goals should be:

• Specific, Memorable, Artistic, Resourceful, Timed

• Strategic, Marketable, Accountable, Reliable, Targeted

• Simple, Measurable, Accurate, Realistic, Timeless

• Specific, Measurable, Achievable, Relevant, Time-bound

Which is a common digital tool for managing office tasks and timelines?

• Typewriter

• Bulletin board

• Asana / Trello

• Stapler

The Pomodoro Technique promotes productivity by:

• Working non-stop for 4 hours

• Alternating 25-minute work intervals with short breaks

• Delegating tasks to assistants

• Completing tasks alphabetically

A good delegation strategy includes:

• Assigning all work to one person

• Micromanaging every task

• Matching tasks to team member strengths

• Ignoring follow-up

The “70% Rule” in delegation suggests that you should:

• Delegate if the person is 70 years old

• Assign 70% of your workload to others

• Delegate if the team member can do it at least 70% as well as you

• Work on tasks 70% of the time

What is the purpose of establishing reorder points for supplies?

• To avoid overpaying employees

• To prevent supply shortages

• To block delegation

• To create more meetings

Which strategy improves communication in a hybrid or remote office setup?

• Using only bulletin boards

• Relying solely on face-to-face meetings

• Using communication tools like Slack or Microsoft Teams

• Sending physical letters

Which of the following is a best practice for email communication?

• Avoid using subject lines

• Delay responses indefinitely

• Use clear, professional language and prioritize urgent emails

• Send one email per word