Closing the Sale and Saying Goodbye

Closing the Sale and Saying Goodbye

Professional Development

15 Qs

quiz-placeholder

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Closing the Sale and Saying Goodbye

Closing the Sale and Saying Goodbye

Assessment

Quiz

English

Professional Development

Medium

Created by

Dewa Satriawiguna

Used 1+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does "closing the sale" refer to in the sales process?

  • a) Asking the customer to leave the store

  • b) Finalizing the transaction and securing the sale

  • c) Showing products to the customer

  • d) Taking a break after helping a customer

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase is most appropriate to ask a customer if they are ready to purchase?

  • a) “Would you like to try more shoes on?”

  • b) “Are you ready to make your purchase today?”

  • c) “Do you need more time to think?”

  • d) “Can I help you find something else?”

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When is it appropriate to ask a customer if they want to add something to their purchase?

  • a) After the customer has decided to buy an item

  • b) Before the customer starts looking at products

c) While the customer is still in the store but hasn't selected anything yet

  • d) After the sale is completed

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a good phrase for thanking the customer after a purchase?

  • a) "You should buy more items next time!"

  • b) "Thanks for choosing our store today!"

  • c) "You are welcome to leave now."

  • d) "I hope this works for you."

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the most professional way to offer a payment method to a customer?

  • a) “How do you want to pay?”

  • b) “We accept cash, credit card, or mobile payments. How would you like to pay today?”

  • c) “Do you have money to pay for this?”

  • d) “Just pay however you want, it’s fine.”

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these phrases would you use to close the sale after the customer has chosen a product?

  • a) “Would you like to add something else?”

  • b) “Shall I wrap this up for you?”

  • c) “Are you sure about this product?”

  • d) “Do you want to keep looking?”

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does saying “Can I help you with anything else?” after a sale imply?

  • a) You are trying to sell more products

  • b) You want the customer to leave immediately

  • c) You are offering additional assistance

  • d) You are asking if they are satisfied with their purchase

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