Communication: types, styles and principles .

Reorder the following:

• communication is the process of

• and ideas between people.

• when you listen to music, or when you ask for help.

• It happens every day — when you talk to your family, when you text your friends,

• exchanging information, feelings,

Organize these options into the right categories:

Groups:

(a) NONVERBAL COMMUNICATION

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(b) VERBAL COMMUNICATION

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(c) VISUAL COMMUNICATION

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(d) WRITTEN COMMUNICATION

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Is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When we communicate effectively, both the sender and receiver feel satisfied.

• Effective Communication

  
  

• Assertive Communication

Means expressing your point of view in a way that is clear and direct, while still respecting others. Communicating in an assertive manner can help you to: Minimise conflict and control anger.

• Effective Communication

  
  

• Assertive Communication

COMMUNICATION STYLES: The following its and example of...

Communicators avoid expressing their thoughts, feelings, or needs. They often prioritize others over themselves and may feel resentful over time.

Example:
"It’s okay… I don’t really mind what we do, whatever you want is fine."

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COMMUNICATION STYLES: The following its and example of...

Communicators appear passive on the surface but act out their anger in subtle, indirect ways.

Example:
"Sure, I’ll do it," they say with a fake smile—then purposely delay doing it.

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COMMUNICATION STYLES: The following its and example of...

Communicators express their thoughts and feelings in a way that violates the rights of others. They can be hostile, dominating, or disrespectful.

Example:
"You never do anything right! Just move—I’ll handle it!"

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COMMUNICATION STYLES: The following its and example of...

Communicators express their needs, thoughts, and feelings clearly and respectfully. They advocate for themselves while respecting others.

Example:
"I understand your point, but I disagree. Let’s find a solution that works for both of us."

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Select the principles and techniques of assertiveness:

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Communication is effective when it is…

• Clear – easy to understand💬

• Precise – focused and relevant 📌
  

• Empathetic – considers others’ feelings ❤️

• Active Listening – listening to understand, not just to respond 👂