Office and System Management Quiz

What is the primary function of an office according to the text?

• To manage financial transactions

• To facilitate business operations

• To provide customer service

• To conduct marketing research

Which device is primarily used for adding and subtracting?

• Typewriter

• Computer

• Abacus

• Calculator

What is one of the major objectives of office management?

• To enhance customer relations

• To reduce office space

• To improve efficiency

• To increase employee salaries

Who is responsible for coordinating the work system in an office?

• Receptionist

• Office Manager

• Office Clerk

• Executive Assistant

What is the term for the process of dividing work into specialized tasks?

• Supervision

• Coordination

• Departmentation

• Delegation

Which principle states that authority should be delegated to achieve expected results?

• Principle of Delegation Expected Result

• Scalar Principle

• Principle of Functional Definition

• Principle of Unity of Command

What is the purpose of job analysis?

• To maintain industrial relations

• To evaluate employee performance

• To assess training needs

• To determine job specifications

Which of the following is NOT a type of office training mentioned?

• Induction Training

• On-the-Job Training

• Supervisory Training

• Remote Training

What is the main focus of personnel testing?

• To evaluate job performance

• To measure abilities and characteristics

• To assess employee satisfaction

• To determine salary levels

What is the role of a receptionist in an office?

• To conduct market research

• To manage financial records

• To receive and direct visitors

• To supervise office staff