What is the primary purpose of Performance Management?

• To increase employee salaries

• To ensure alignment between employee and organizational goals

• To create more paperwork

• To reduce employee training

Which of the following is a tool for Performance Management?

• Appraisal

• Market Research

• Employee Satisfaction Surveys

• Social Media Monitoring

What does SMART stand for in goal setting?

• Specific, Meaningful, Achievable, Realistic, Time-sensitive

• Strategic, Meaningful, Actionable, Relevant, Tangible

• Simple, Manageable, Attainable, Realistic, Timely

• Specific, Measurable, Achievable, Relevant, Time-bound

What is a characteristic of good Key Performance Indicators (KPIs)?

• They are complex and difficult to understand

• They are vague and open to interpretation

• They are non-financial measures

• They are only focused on past performance

A job analysis determines....

• What is required

• Skills

• Attributes

• All are correct

How can organizations ensure effective goal-setting?

• By setting vague goals

• By involving employees in the goal-setting process

• By avoiding feedback

• By focusing solely on financial outcomes

What is the Situation-Behavior-Impact (SBI) model used for?

• To measure customer satisfaction

• To assess employee attendance

• To provide structured feedback

• To evaluate financial performance

Which of the following is NOT a type of employee assessment?

• Market Assessments

• Self-Assessments

• 360-Degree Feedback

• Peer Assessments

What is the primary focus of the ABCD model for writing objectives?

• To limit employee input

• To ensure objectives are measurable and clear

• To create vague goals

• To prioritize financial outcomes

What is a common reason why organizations get their measures wrong?

• Misidentification of key performance indicators

• Regular review and adjustment of metrics

• Over-reliance on qualitative data

• Too much focus on employee satisfaction