Negotiation Final Review

What is the primary purpose of negotiation in a business context?

• To win at all costs

• To reach a mutually acceptable agreement

• To avoid conflict

• To demonstrate power

Which of the following is NOT mentioned as a key technique in negotiation?

• Creating win-win situations

• Preparing thoroughly

• Asking open-ended questions

• Using aggressive tactics

What does "being willing to walk away" demonstrate in a negotiation?

• Weakness

• Indecision

• Strength and confidence

• Lack of interest

Which of these is an example of an interpersonal skill crucial for effective negotiation?

• Mathematical ability

• Physical strength

• Persuasiveness

• Technical expertise

What is the primary benefit of thorough research before a negotiation?

• To understand your position's strengths and weaknesses

• To prolong the negotiation process

• To impress the other party

• To avoid the need for compromise

How can creating a "win-win" situation benefit long-term business relationships?

• It ensures one party always comes out on top

• It focuses on mutual benefits and creative solutions

• It eliminates the need for future negotiations

• It guarantees financial gain for both parties

7. Which of these is NOT an essential skill for effective negotiation?

• Active listening

• Emotional intelligence

• Stubbornness

• Clear communication

What is the recommended approach when handling difficult negotiations?

• Become aggressive to assert dominance

• Immediately involve a mediator

• Stay calm and focus on the issue, not the person

• Threaten to end the negotiation

What does asking open-ended questions achieve in a negotiation?

• It confuses the other party

• It limits the flow of information

• It encourages detailed responses and dialogue

• It speeds up the negotiation process

What is the recommended approach when explaining your solution during a negotiation?

• Focus solely on your own benefits

• Explain how it benefits the other party

• Use complex jargon to sound more authoritative

• Avoid mentioning any potential drawbacks