Negotiation Skills Quiz

What is often a misconception about negotiation?

• It is a competitive situation.

• It is only about getting your own way.

• It requires compromising 50% of what you want.

• It is solely about collaboration.

According to Fisher and Ury, what is the key to successful negotiation?

• Compromise between both parties.

• Avoiding the negotiation altogether.

• Collaboration.

• Insisting on your point of view.

In the Orange Quarrel, what does Joey want?

• To negotiate with Jenny.

• The whole orange.

• The orange peel.

• To cut the orange in half.

What is the first step to understanding collaboration in negotiations?

• Understanding that one person's win equals another's loss.

• Realizing it is a competitive situation.

• Focusing solely on your own interests.

• Recognizing it is not always a competitive situation.

What should you do to separate the people from the issue in negotiations?

• Focus on your emotions.

• Manage your negative emotions and be objective.

• Avoid discussing personal relationships.

• Insist on your viewpoint.

What is one of the five things to do to collaborate when negotiating?

• Ignore the other party's interests.

• Focus only on your objectives.

• Ask questions and listen.

• Prepare a speech about your wants.

Why is it important to find shared interests in negotiations?

• To avoid discussing differences.

• To ensure one party wins.

• To work together rather than compete.

• To create a competitive atmosphere.

What does the text suggest about the first solution you think of?

• It is usually the best one.

• It might not always be the best one.

• It should be ignored.

• It is the only option available.

What can damage relationships in negotiations?

• Collaborating effectively.

• Insisting on your point of view.

• Listening to the other party.

• Finding shared interests.

What is a potential outcome of effective negotiation skills?

• Less collaboration.

• More misunderstandings.

• Increased competition.

• Improved profitability.