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Quiz Manajemen Hubungan Pelanggan
Quiz
•
Information Technology (IT)
•
University
•
Hard
Pesantren Condong
FREE Resource
5 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
5 mins • 10 pts
Apa tujuan utama Manajemen Hubungan Pelanggan (CRM)?
2.
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5 mins • 10 pts
Bagaimana CRM dapat membantu dalam mengidentifikasi peluang penjualan baru?
3.
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5 mins • 1 pt
Apa saja komponen utama dalam sistem CRM?
4.
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5 mins • 1 pt
Mengapa kepuasan dan loyalitas pelanggan menjadi faktor penting dalam CRM?
5.
FILL IN THE BLANK QUESTION
5 mins • 1 pt
Bagaimana teknologi dapat mendukung implementasi CRM dalam sebuah perusahaan?
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