OB Quiz - Chapter 13

Generally speaking, in order to have power in a given situation one must have _____________.

• resource control

• leadership ability

• goal compatibility

• leadership influence

Research on leadership emphasizes _______________, while research on power focuses on _____________.

• direction of influence; goal congruence

• style; tactics

• process; style

• characteristics; traits

Power based on position would be considered _______________ power.

• referent

• personal

• formal

• coercive

Expert power is based on ________.

• the fear of negative results from failing to comply

• compliance because it produces positive benefits

• influence wielded as a result of expertise, special skill, or knowledge

• identification with a person who has desirable resources or personal traits

Which of the following power tactics would involve the use of warnings, repeated demands, and threats to influence behavior?

• Exchange

• Ingratiation

• Rational persuasion

• Pressure

Joshua controls all the pay rates, raises, and bonuses in your department. He is also able to assign you to an interesting work project and give you the most lucrative sales territory.

Joshua has ________ power.

• reward

• personal

• expert

• coercive

Dependence of one person who controls a resource over another who wants that resource is greater when the resource is non-substitutable, scarce, and ______________.

• expensive

• important

• accessible

• interchangeable

The power tactic that uses arguments supported with facts is called _____________.

• consultation

• inspirational appeal

• legitimacy

• rational persuasion

The use of flattery or behaving in a friendly manner in order to improve the likelihood that someone will agree to a request is called __________________.

• ingratiation

• coalition

• inspirational appeal

• legitimacy

One variable that might lessen the negative effects of power is _______________.

• pay

• personality

• location

• authenticity