
Quiz Dasar Perhotelan
Quiz
•
Others
•
10th Grade
•
Practice Problem
•
Medium
Intan Mayangsari
Used 1+ times
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37 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang dimaksud dengan proses bisnis di industri perhotelan?
Proses operasional yang hanya melibatkan karyawan hotel
Rangkaian aktivitas yang memberikan nilai tambah kepada tamu
Kegiatan yang hanya berfokus pada promosi hotel
Proses administrasi keuangan hotel
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Elemen utama dalam proses bisnis perhotelan meliputi..
Pelayanan tamu, pengelolaan keuangan, dan pemasaran
Pelayanan tamu, reservasi, dan housekeeping
Reservasi, pelayanan makanan, dan perawatan gedung
Pelayanan tamu, teknologi informasi, dan pengadaan
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa fungsi utama dari proses reservasi di hotel?
Menentukan harga kamar berdasarkan musim
Memastikan ketersediaan kamar bagi tamu
Menyiapkan makanan untuk tamu yang menginap
Mengelola keuangan hotel
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Aktivitas check-in termasuk dalam elemen proses bisnis...
Reservasi
Pelayanan tamu
Food and Beverage
Housekeeping
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Proses bisnis housekeeping bertujuan untuk...
Menjaga kebersihan dan kenyamanan fasilitas hotel
Menyediakan layanan makanan di kamar tamu
Mengelola reservasi tamu secara langsung
Mengatur pembayaran tamu hotel
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang dimaksud dengan proses pelayanan makanan di hotel?
Penyediaan makanan di restoran hotel saja
Penyediaan makanan dan minuman melalui berbagai layanan seperti restoran, room service, dan banquet
Penyediaan makanan khusus tamu VIP
Penyediaan makanan cepat saji untuk tamu hotel
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Elemen penting dalam proses check-out adalah...
Membersihkan kamar tamu
Menyiapkan laporan pendapatan
Penyelesaian administrasi pembayaran tamu
Memastikan ketersediaan makanan
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