Topic 2 EC02343

Which of the following is a core service of the hospitality industry?

• Banking

• Accommodation

• Agriculture

• Manufacturing

What type of relationship exists between the hospitality and tourism industries?

• Competitive

• Interdependent

• Isolated

• Unrelated

Which ancient civilization considered hospitality a virtue?

• Roman

• Greek

• Egyptian

• Chinese

The Industrial Revolution contributed to the growth of the hospitality industry by promoting:

• Agricultural trade

• Religious travel

• Mass tourism

• Maritime law

What innovation has transformed the way travelers book accommodations in the modern era?

• Postal services

• Printed brochures

• Online booking platforms

• Word of mouth

Which of the following trends reflects a shift toward shared economy in hospitality?

• Luxury cruises

• Theme parks

• Airbnb

• Traditional resorts

Which hotel is recognized as Malaysia’s first international-class hotel?

• E&O Hotel

• Shangri-La Kuala Lumpur

• Hilton Penang

• Grand Hyatt Langkawi

One of the key challenges for the hospitality industry during the COVID-19 pandemic was:

• Increase in tourist arrivals

• High investment rates

• Decrease in travel and occupancy

• Growth in theme parks

The emergence of which technologies is transforming customer experiences in hospitality?

• 3D printing and AI farming

• Virtual and augmented reality

• Blockchain and drones

• Robotic surgery

In the Middle Ages, hospitality services were mainly offered through:

• Airlines

• Royal palaces

• Inns and taverns

• Theme parks