T&D: LESSON 1

refers to a planned effort by a company to facilitate employees’ learning of job-related competencies. These competencies include knowledge, skills, or behaviors that are critical for successful job performance.

The goal of training is for employees to _________ the knowledge, skill, and behaviors emphasized in training programs and to apply them to their day-to-day activities.

It is being evaluated not on the basis of the number of programs offered and training activity in the company but on how it addresses business needs related to learning, behavior change, and performance improvement.

Training is becoming more ________-focused.

Linked to strategic business goals and objectives, uses an instructional design process to ensure that training is effective, and compares or benchmarks the company’s training programs against training programs in other companies

High-leverage training is linked to strategic ____________, uses an instructional design process to ensure that training is effective, and compares or benchmarks the company’s training programs against training programs in other companies

High-leverage training is linked to strategic business goals and objectives, focuses on an ________________ to ensure that training is effective, and compares or benchmarks the company’s training programs against training programs in other companies

Emphasis on ________ has been accompanied by a movement to link training to performance improvement.

requires employees to understand the entire work system, including the relationships among their jobs, their work units, and the company.

Employees are expected to acquire new skills and knowledge, apply them on the job, and share this information with other employees.