Advising Patients

When explaining hospital visiting hours and restrictions, providing written information to patients is optional and should be skipped to save time.

• True

• False

You are collecting and organizing information for a new patient. Which of the following actions is NOT permitted under the HIPAA Privacy Compliance?

• A. Sharing health information for treatment purposes

• B. Using health information for marketing purposes

• C. Discussing health information with a healthcare provider for healthcare operations

• D. Disclosing health information for medical research purposes

Which of the following options are not typical examples of necessary hospital rules and processes to explain to a patient or visitor?

• A. Visiting hours

• B. Food truck schedule

• C. Mask-wearing policies

• D. Where staff park their cars

• E. Emergency room triage protocols

During the discharge process, which of the following choices should be shared with the patient?

• Instructions for home care

• The clinic cleaning schedule

• Follow-up appointment information

• What other patients are doing

• Hospital orientation

What is one specific communication skill you could use to help the patient understand the policy during a conversation? Briefly explain.

• Using simple language to explain the policy.

• Ignoring the patient's questions.

• Speaking quickly and using medical jargon.

• Avoiding eye contact with the patient.