Communication Styles Final Assessment

Which of the following is the exchange of thoughts, opinions or information by speech, writing or behavior?

• Communication

• Discussion

• Transmission

• Research

Place the following steps of the communication process in the correct order: Receiving, Encoding, Thinking, Transmitting, Decoding, Feedback

• Encoding, Thinking, Transmitting, Receiving, Decoding, Feedback

• Receiving, Encoding, Thinking, Transmitting, Decoding, Feedback

• Thinking, Encoding, Transmitting, Receiving, Decoding, Feedback

• Encoding, Transmitting, Thinking, Receiving, Decoding, Feedback

Which of the following models of communication best describes simultaneous interpersonal communication?

• Shannon-Weaver Model

• Aristotle Model

• Interactive Model

• Transactional Model

Chris and Susan are discussing their plans for the football game tomorrow night over the phone. Which of the following would the phone be considered in the scenario?

• Information source

• Channel

• Message

• Receiver

Anything which disrupts the communication process is called ___________.

• Encoder

• Source

• Noise

• Decoder

Julio and Kimberly are talking about which gift they should buy their parents for their anniversary. Julio is not willing to compromise on his gift idea. This is an example of which of the following communication styles?

• Passive

• Aggressive

• Assertive

• Passive-aggressive

Place the following steps of the listening process in the correct order.

• 1. Receiving, 2. Understanding, 3. Evaluating, 4. Remembering 5. Responding

• 1. Understanding, 2. Receiving, 3. Remembering, 4. Responding, 5. Evaluating

• 1. Responding, 2. Evaluating, 3. Remembering, 4. Understanding, 5. Receiving

• 1. Remembering, 2. Receiving, 3. Understanding, 4. Evaluating, 5. Responding

Which of the following involves selecting the appropriate channel of communication for the message delivery?

• Decoding

• Transmitting

• Encoding

• Listening

During a presentation at work, Alexis is maintaining good eye contact and using gestures to emphasize certain points. This is an example of using which kind of communication?

• Passive-aggressive

• Assertive

• Nonverbal

• Professional

Stephen and Joe are eating lunch together in the cafeteria. Joe asked Stephen how he did on the algebra test. Stephen answering Joe’s question is an example of which of the following?

• Feedback

• Noise

• Message

• Receiver