What does "One Team" mean in hotel operations?
Hotel Operations Quiz

Quiz
•
English
•
University
•
Hard
Rajiv Body
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Each department works independently
Only F&B works for guest satisfaction
All departments share goals and help each other
Engineering leads all hotel operations
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT one of Mason's Tenets?
We always strive to improve
We ignore other departments' issues
We are knowledgeable
We treat everyone with respect
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which department provides clean table linen during dinner service?
Stewarding
Housekeeping
Engineering
Bartending
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key role of Engineering in F&B operations?
Making drinks
Serving food
Providing proper lighting and working equipment
Washing dishes
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following describes guest expectations?
They only care about food
They expect perfection regardless of who is responsible
They are concerned only with Engineering
They never complain
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is consistency important in hospitality?
It reduces workload
It allows staff to avoid teamwork
It ensures service quality across all shifts
It eliminates guest interaction
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does "One Standard" emphasize?
Every department does its own thing
Only F&B follows standards
All departments uphold the same performance level
Guests must adjust their expectations
Create a free account and access millions of resources
Similar Resources on Quizizz
15 questions
Dear Mr. Winston Vocabulary

Quiz
•
4th Grade - University
20 questions
Hotel jobs

Quiz
•
University
10 questions
Exploring Hospitality Concepts

Quiz
•
University
12 questions
Student Welcome Lunch 2023 SEUP

Quiz
•
University
20 questions
Inversion

Quiz
•
9th Grade - University
10 questions
DIRECT AND INDIRECT OBJECTS

Quiz
•
University
16 questions
English for restaurant service

Quiz
•
University
20 questions
English for HK

Quiz
•
University
Popular Resources on Quizizz
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade