Reservation and Appointment

B : I'd like to reserve a table for two this evening.

A : .......

• Do you have enough money?

• No problem, just forget it

• Of course. when you will come here?

• Of course. don't forget to bring your money

A : Mulankuh Hospital. can I help you?

B : Yes ............. the doctor please.

A : Of course

• I'd like to book

• I want to make a reservation for

• I'd like to reserve

• I'd like to make an appointment to see

To book a room you must ......

• pay the bill first

• make a call first

• respond in one working day first

• fill a form first

If you make a reservation by phone so you will get confirmation by?

• e-mail

• letter

• phone

• social media

X : I'd like to book a ticket to Jakarta.

Y : One way or return sir?

X : Return please

From the dialogue, we know that X .... to and from Jakarta.

• will take different airlines

• will take the same airlines

• will not return

• will bring a book

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

What is the topic of the dialogue?

• Making arrangement

• Booking a table at a restaurant

• Booking a room for one person

• Booking a flight

• Making reservation of hotel room

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

How many does Mrs. Ida look for?

• One

• Two

• Three

• Four

• Five

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

How many days will Mrs. Ida be in abroad?

• One day

• Three days

• Eight days

• Ten days

• A week

Mrs. Ida : I’d like to book a flight to Hong kong, please.

Nisa : Which airline would you like to use?

Mrs. Ida : Which is the cheapest?

Nisa : Well, when do you want to travel?

Mrs. Ida : On May 1st.

Nisa : Would you like a return ticket?

Mrs. Ida : Yes. I’m coming back on the 9th

Nisa : Let me see. KHJ Airline costs $288 and JLK Airline costs $293. Both are tourist class

Mrs. Ida : I choose JLK Airline.

Nisa : How many seats would you like?

Mrs. Ida : Just one.

Nisa : Alright, Ma’am. May i know what your name please?

Mrs. Ida : I’m Ida Priscilla

Nisa : Your phone number and e-mail, please?

Mrs. Ida : 823 82380, my e-mail is [e-mail].

Nisa : Thank you Ma’am. We would like to send you the confirmation.

What can we learn from the dialogue?

• Mrs. Ida prefers JLK Airline to KHJ Airline

• Mrs. Ida will go to Hong kong with her family

• Mrs. Ida chooses the cheapest flight

• Mrs. Ida does not reserve a return ticket

• Mrs. Ida will take a business class of the flight

Nurse : Piala Sakti Medical Center, ....

Caller : I'd like to make an appointment with the doctor.

• How can you help me?

• How may I call you?

• What can I do for you?

• What should I do to make you happy?

• What will you do?