Cultural Communication Quiz

Every country has a unique culture or common heritage that

• teaches its members how to behave and conditions their reactions.

• results from a common gene pool.

• is created by a structured educational system.

• comes from an orderly system of government and laws.

Communicators in ______ cultures (such as those in North America, Scandinavia, and Germany) depend little on the context of a situation to convey their meaning. They tend to be logical, analytical, and action oriented.

• high-context

• civilized

• ancient

• low-context

Which of the following countries represents a high-context culture?

• United States

• Germany

• Norway

• Japan

Which of the following is a common trait of a business communicator from a low-context culture?

• Valuing relationships, harmony, status, and saving face

• Relying on relationships and group decisions

• Keeping business and social relationships separate

• Assuming listeners require little background information

North Americans value straightforwardness and are suspicious of evasiveness. These traits identify the cultural dimension of

• individualism.

• formality.

• communication style.

• time orientation.

Which of the following countries would likely view a business contract as a binding document?

• Mexico

• Greece

• Japan

• Germany

Learning about beliefs and practices different from our own and appreciating them means displaying

• tolerance

• individualism.

• stereotyping.

• gender norming.

An American businessperson who thinks that all Swiss are hardworking, efficient, and neat is illustrating an example of

• ethnocentrism.

• tolerance.

• stereotyping.

• a cultural norm.

Robert frequently comments that he likes working independently because that's the American way⎯and the American way is the best way! Robert's belief in the superiority of his own culture is an example of

• stereotyping.

• individualism.

• ethnocentrism

• communication style.

Working with people from other cultures will require tolerance. One of the best ways to become more tolerant is by

• practicing empathy.

• increasing your individualism.

• encouraging ethnocentrism.

• knowing your communication style.