02 May 2025

What is the main purpose of promoting the TOBI tracking system to customers?

• A) To increase sales

• B) To enhance customer satisfaction and encourage utilization

• C) To reduce customer inquiries

Sales consultants are not required to provide personalized assistance to customers who are hesitant or unfamiliar with the TOBI system.

• True

• False

Customers whose accounts have been overdue for more than _______ days have been removed from active records.

• 90

• 360

• 180

What is the minimum transfer amount for cashing out from the e-Centive platform?

• A) R50 000

• B) R100 000

• C) R200 000

You can select multiple wallets at once to cash out from the e-Centive platform.

• True

• False

Why do users need to upgrade their VodaPay app?

• To change app settings

• To access new features and services

• To view previous transactions

Users can go back to the previous version of the VodaPay app after upgrading.

• True

• False

What is Tobi's number that needs to be added to the contact list?

• [phone]

• [phone]

• [phone]

What is the current VAT rate that Vodacom will maintain?

• A) 14%

• B) 15%

• C) 16%

The VAT increase reversal means that customers' bills will change from 1 May 2025.

• True

• False