2,3 & 4 Module

What does RGSS stand for at Rotana?

• Rotana Guest Service Standards

• Rotana General Staff System

• Rotana Guest Satisfaction Survey

• Rotana Global Safety Standards

Is the question "How likely are you to recommend us?" part of the Rotana Guest Satisfaction Survey?

• No

• Yes

• Maybe

What is the name of the survey used by the company to assess employees' emotional connection, work environment, and working conditions?

• Engaged to LIFE

• Quality Assurance Evaluations

On-job training refers to the training employees receive while performing their regular duties in their actual work environment.

• True

• False

What type of training does "I'm Rotana Training" belong to?

• Off-Job Training

• On-Job Training

What does the probation period look like for new colleagues during their first three months?

• 1 month of practical training, followed by 2 months of evaluation.

• 2 months of practical training, followed by 2 months of evaluation.

• 2 months of practical training, followed by 1 month of evaluation.

• 3 months of practical training, followed by 2 months of evaluation.