Marketing, Sales, and Service Career Cluster #13

Which of the following is a benefit of understanding consumer needs?

• Building weak brands.

• Developing competitive strategies.

• Reducing product demand.

• Isolating from market trends.

What is a key outcome of stimulating demand for products and services?

• Economic decline.

• Economic growth.

• Consumer dissatisfaction.

• Market isolation.

Which sector is responsible for stimulating demand for products?

• Manufacturing sector.

• Marketing, sales, and service sector.

• Agricultural sector.

• Educational sector.

What field of study is relevant for a marketing manager's education?

• Engineering

• Marketing

• Medicine

• Architecture

Which skill is essential for a sales representative according to the document?

• Programming skills

• Communication skills

• Graphic design skills

• Accounting skills

What is one of the tasks of a sales representative?

• To negotiate sales terms

• To develop software

• To conduct scientific research

• To manage human resources

What is the primary role of a Customer Service Representative?

• Design marketing strategies

• Assist customers with inquiries and complaints

• Develop new products

• Manage financial accounts

What level of education is typically required for a Customer Service Representative?

• Bachelor's degree

• High school diploma or equivalent

• Master's degree

• Doctorate degree

What type of training is provided to Customer Service Representatives?

• Online courses

• On-the-job training

• University lectures

• Weekend workshops

Which degree is typically required for an Advertising Manager?

• Bachelor's or master's degree in advertising, marketing, or a related field

• Doctorate in physics

• Associate degree in culinary arts

• High school diploma