CHAPTER 5

What is the definition of project quality management?

• Ensuring the project meets the customer's needs

• Ensuring the project satisfies the required standards and specifications

• EnsuringEnsuring that stakeholders are involved team collaboration is effective

Which process is part of project quality management?

• Planning quality management

• • Performing quality control

• • Performing quality assurance

• All of the above

What does "fitness for use" mean in quality management?

• A product meets written specifications

• A product can be used as intended

• A product is aesthetically pleasing

• A product complies with international standards

What is the goal of quality assurance in project management?

• To meet deadlines

• To evaluate project performance and improve quality

• To allocate resources efficiently

• To monitor project risks

Which of the following is NOT one of the Seven Basic Tools of Quality?

• Pareto chart

• Scatter diagram

• Gantt chart

• Control chart

What is the purpose of a cause-and-effect diagram?

• To visualize the relationship between two variables

• To trace quality problems back to their root causes

• To monitor process results over time

• To identify product features

Which of these tools is used for statistical analysis in quality management?

• Histogram

• Control chart

• Statistical sampling

• All of the above

What is Six Sigma's target for defect rates?

• 1 defect per 1,000 opportunities

• 3.4 defects per million opportunities

• No defects allowed

• 10 defects per million opportunities

What is the purpose of DMAIC in Six Sigma?

• To improve customer satisfaction

• To measure the success of a project

• To systematically improve processes

• To control the cost of quality

What is the primary function of a quality audit?

• To evaluate the entire project

• To evaluate specific quality management activities

• To evaluate the cost of quality

• To control project schedules