REVOLUSI INDUSTRI

WHAT IS THE MAIN IMPACT OF THE FOURTH INDUSTRIAL REVOLUTION IN HOTELS

• USE OF STEAM ENGINES

• INTRODUCTION OF ELECTRICITY

• USE OF DIGITAL TECHNPLOGY AND SMART SYSTEM

• CONTRUCTION OF MORE BUILDING

WHICH OF THE FOLLOWING IS AN EXAMPLE OF INDUSTRY 4.0 IN HOSPITALITY

• BELLBOY CARRYING LUGGAGE MANUALLY

• SELF CHECK IN KIOSKS AND ONLINE BOOKING

• MANUAL GUST REGISTRATION WITH PAPER

• USE OF CANDLES FOR LIGHTING

DURING THE SECOND INDUSTRIAL REVOLUTION HOTEL STARTED USING

• ARTIFICIAL INTELLIGENCE

• ROBOTIC SERVICES

• ELECTRICITY AND TELEPHONE

• ONLINE PAYMENT SYSTEMS

WHAT DOES THE TERM SMART ROOM REFER TO IN MODERN HOTELS

• A ROOM FOR STUDYDING

• A ROOM WITH TRADITIONAL KEY

• A ROOM WITH AUTOMATED FEATURES

• A ROOM WITHOUT AIR CONDITIONING

WHY DO HOTEL STAFF NEED TO LEARN ABOUT THE INDUSTRIAL REVOLUTION

• TO BE ABLE TO USE TRADITIONAL TOOLS

• TO IGNORE TECHNOLOGY AND FOCUS ON MANUAL WORK

• TO UNDERSTAND AND ADAPT TO MODERN HOTEL SYSTEM

• TO WORK ONLY IN HISTORICAL HOTEL

WHAT KIND OF MACHINE WAS FIRST USED DURING THE FIRST INDUSTRIAL REVOLUTION

• DIGITAL ROBOTS

• STEAM ENGINES

• SMART TV

• MOBILE PHONES

WHICH REVOLUTION INTRODUCED COMPUTER IN HOTEL OPERATION

• FIRST INDUSTRIAL REVOLUTION

• SECOND INDUSTRIAL REVOLUTION

• THIRD INDUSTRIAL REVOLUTION

• FOURTH INDUSTRIAL REVOLUTION

WHAT SYSYEM ALLOWS GUESTS TO BOOK ROOM ONLINE

• MANUAL BOOKING SYSTEM

• ELECTRICITY BASED SYSTEM

• ONLINE RESERVATION SYSTEM

• IN PERSON CHECK IN ONLY

WHICH OF THESE IS not RELATED TO INDUSTRY 4.0 IN HOSPITALITY

• IoT

• BIG DATA

• ROOM KEYS WITH MAGNET

• ARTIFICIAL INTELLIGENCE

WHAT IS ONE BENEFIT OF TECHNOLOGY IN MODERN HOTEL

• MORE PAPERWORK

• SLOWER SERVICE

• IMPROVED GUEST EXPERIENCE

• LESS COMMUNICATION