Gateway to the world B1+ Unot 10 Shopping 2

Match each word on the left with its correct definition on the right.

• A person who buys goods or services

• consumer

• 
  Something bought at a lower price

• transaction

• An instance of buying or selling smth

• checkout

• The rules and guidelines for customers

• terms and conditions

• Where you pay for your purchases.

• bargain

Match the following

• To have enough money to pay for smth

• afford

• 
  Individual items or products for sale.

• articlesAn instance of buying or selling something; a business deal.

• A large variety or selection of products

• wide range

• A line of people waiting for service

• staff

• The employees who work in a store

• queue

These days, understanding ​ (a)   helps stores improve their services. When you shop online, you often see a ​ (b)   – maybe 20% off your first order. To get this discount, you usually need to create an account first.

During registration, you must ​ (c)   before continuing. This is important because it explains your rights as a buyer. Once you’ve added items to your cart, you ​ (d)   by entering your payment details.

After receiving your order, the store might email you asking to ​ (e)   . Your feedback helps other shoppers decide what to buy! By studying how customers interact with websites, businesses can make the shopping experience better for everyone.

• consumer behavior
• special offer
• accept the terms and conditions
• complete a transaction
• leave a review
• browse online

I found a ​ (a)   at my favorite store last weekend – it was ​ (b)   ! They had a wide range of products on sale, from clothes to electronics. At first, I wasn’t sure if I could ​ (c)   I wanted, but the discount made it much cheaper.

When I arrived, I saw many people already waiting, so I ​ (d)   for a few minutes. Luckily, the ​ (e)   kept everything organized and answered customers’ questions patiently.

I ended up buying one of their high-quality articles – a winter jacket that was originally very expensive but cost half the price during the sale. It was definitely worth the wait in line!

• special offer
• a great bargain
• afford the product
• had to queue
• helpful staff
• a high-quality article

Before making a purchase, read customer ______ to learn about product quality.

The ______ was completed successfully after I entered my credit card details.

A smart ______ compares prices before buying expensive electronics.

You can ______ through our new collection online or visit the store.

This designer bag at 50% off is a real ______ you shouldn't miss.

Please scan your items at the self-service ______ to pay faster.