ACTIVE LISTENING QUIZ

1. It refers to the understanding of sounds through the auditory sense that that influence how we communicate during a group discussion.

• Active Listening

• Active Hearing

• Active Speaking

• Active Talking

2. The process of acknowledging sounds differs from merely hearing them, and how can this distinction affect the quality of communication in a conversation?

• Active Talking

• Active Speaking

• Hearing

• Listening

3. When selecting which information to absorb during a conversation, how can the choice of listening type (such as informational listening) impact your ability to make informed decisions?

• Empathetic Listening

• Informational Listening

• Critical Listening

• Relation Listening

4. In the statement “Fast food is cheap and convenient, but it’s not always the healthiest choice,” how would a critical listener assess the pros and cons to make an informed judgment about the speaker’s argument?

• Focus only on the cheap price.

• Think about both the pros and cons.

• Agree without thinking.

• Stop listening after the first part.

5. A classmate says, “I didn’t make the team.” Why is the response, “That’s tough. I know you really wanted it.” The best example of empathetic listening?

• It offers a solution to the problem.

• It minimizes the importance of the situation.

• It acknowledges the emotional impact of the situation.

• It suggests that the classmate should try again next year.

6. An external factor such as the environment that makes it difficult to send or receive messages is called a _________________. CAPITAL LETTERS ONLY

7. A physical condition of the human body or mind that limits effective communication is called a ____________.

8. An obstacle that arises during the communication process itself, such as unclear messages or language differences, is called a _________________.

9. Internal factors such as mental and emotional obstacles that prevent effective communication are called a _________________.

10. What is your favorite type of listening that you would like to master? _________________