OSL Q2 - Wireline Quiz Ontario

OSL Q2 - Wireline Quiz Ontario

Professional Development

21 Qs

quiz-placeholder

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OSL Q2 - Wireline Quiz Ontario

OSL Q2 - Wireline Quiz Ontario

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Kylee Anderson

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21 questions

Show all answers

1.

OPEN ENDED QUESTION

1 min • Ungraded

Team Name:

Evaluate responses using AI:

OFF

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of Internet does Koodo offer?

Fibre

DSL

Cable

5G

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When does Koodo Internet take the customers first payment?

Right away

After 30 days

On the selected activation date

in 15 days

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt


Why might an address show as in-eligible for Koodo Internet even though it is eligible? (Select all correct answers)


You copied/pasted the address


You entered "RD, CRT, DR" instead of "road, court, drive"

The customer has a unit or apartment number

The home isn't wired yet for service, but is within the serviceable footprint

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: TELUS customers can not receive discounts on Koodo Internet

True


True, but only for new TELUS mobility activations

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Technicians can set up the customers equipment in their home

True

False

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Select all services included with Stream+

Netflix

Amazon Prime

Disney+

Apple TV

Discovery

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

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