Module 7 HR Cambridge International Business

1. Which of the following is NOT an advantage of a hierarchical organisational structure?

• A) Clear chain of command

• B) Efficient decision-making

• C) High levels of delegation

• D) Well-defined roles

2. What is the main characteristic of a matrix structure?

• A) Employees have only one manager

• B) Departments are based on geographical regions

• C) Employees report to two managers

• D) It is flat with few levels of hierarchy

3. Which of the following is a typical feature of a flat organisational structure?

• A) Many levels of hierarchy

• B) Broad span of control

• C) High centralisation

• D) Complex delegation

4. In a functional structure, departments are organised according to which of the following?

• A) Product lines

• B) Job functions

• C) Customer needs

• D) Geographical areas

5. Which of the following best describes the relationship between delegation and accountability?

• A) Delegation involves sharing responsibilities, while accountability involves taking responsibility for tasks.

• B) Delegation means giving others full control, while accountability means relinquishing all responsibility.

• C) Delegation requires individuals to be accountable for all tasks, but accountability is optional.

• D) Accountability involves only giving tasks to others without the need for feedback.

6. What is a key feature of a narrow span of control?

• A) More autonomy for employees

• B) Fewer levels of management

• C) Larger teams

• D) Greater supervision of employees

7. Which of the following is a disadvantage of decentralisation?

• A) Faster decision-making

• B) Greater autonomy for lower-level managers

• C) Lack of uniformity across the organisation

• D) Increased central control

8. Which communication method is best suited for legal and formal documentation?

• A) Spoken communication

• B) Written communication

• C) Electronic communication

• D) Visual communication

9. Which of the following is NOT a barrier to communication in business?

• A) Effective use of technology

• B) Merger or takeover activity

• C) Inappropriate leadership style

• D) The use of jargon or technical terms

10. What is the difference between vertical and horizontal communication?

• A) Vertical communication is between employees of the same level, while horizontal is between different levels.

• B) Vertical communication flows up and down the hierarchy, while horizontal communication flows across the same level.

• C) Vertical communication is always informal, while horizontal is always formal.

• D) Vertical communication is faster than horizontal communication