PERFORMANCE REVIEWS & FEEDBACK

Carla has completed the onboarding schedule.

• True

• False

What does "constructive feedback" mean?

• Constructive feedback is vague and unhelpful comments.
• Constructive feedback is only positive remarks without suggestions.
• Constructive feedback is a summary of past performance.
• Constructive feedback is specific, actionable suggestions for improvement.

KPI stands for “Key _______ Indicator”.

Which phrase is a polite suggestion?

• You should do better.

• You might want to try a different method.

• Don’t do that again.

• Just do what I said.

Match vocabulary to definitions

• Key Performance Indicator

• Documentation

• Working together effectively

• Collaboration

• Intended to help improve

• KPI

• Written records or instructions

• Constructive

Which of the following is an example of constructive criticism?

• Just keep doing what you're doing.

• Your work is terrible.

• Stop making mistakes.

• You did a good job, but here are some areas to improve.

What is the purpose of feedback in a professional setting?

• To criticize employees.

• To provide guidance and improve performance.

• To highlight only the negatives.

• To make employees feel bad.

Which statement is a direct order rather than a suggestion?

• It might be a good idea to review the report.

• Could you consider revising the document?

• Please ensure the report is submitted by Friday.

• You may want to check the figures again.

What is an example of effective communication in the workplace?

• Ignoring emails from colleagues.

• Providing clear and concise instructions.

• Speaking over others in meetings.

• Avoiding feedback from team members.

Which of the following is a negative feedback approach?

• Providing balanced feedback with examples.

• Acknowledging achievements and areas for growth.

• Offering suggestions for improvement.

• Highlighting only the mistakes without offering solutions.