McDonald's Hot Coffee Case

What was the main reason Stella Liebeck sued McDonald's?

• She was severely burned by McDonald's coffee.

• She was driving the car when the coffee spilled.

• She wanted to make money from a lawsuit.

• She disliked McDonald's coffee.

At what temperature did McDonald's hold its coffee, according to the operations manual?

• 180 to 190 degrees Fahrenheit

• 135 to 140 degrees Fahrenheit

• 155 to 165 degrees Fahrenheit

• 200 to 210 degrees Fahrenheit

What did the jury award Stella Liebeck in compensatory damages?

• $200,000

• $160,000

• $2.7 million

• $480,000

How long was Stella Liebeck hospitalized after the coffee spill?

• Eight days

• Two weeks

• One month

• Three days

What did McDonald's quality assurance manager admit about the coffee temperature?

• It was not fit for consumption because it would burn the mouth and throat.

• It was the perfect temperature for taste.

• It was cooler than most other establishments.

• It was safe for immediate consumption.

How many claims did McDonald's have from people burned by its coffee between 1982 and 1992?

• More than 700 claims

• Less than 100 claims

• About 500 claims

• Exactly 1000 claims

What was the final punitive award reduced to by the trial court?

• $480,000

• $2.7 million

• $160,000

• $200,000