Power and Influence Tactics Quiz

What kind of power is dependent upon friendship and trust?

• affiliation power

• dyadic power

• expert power

• referent power

Which two kinds of power have been found to be related most strongly to leader effectiveness in motivating subordinates?

• expert and legitimate power

• reward and referent power

• expert and referent power

• reward and expert power

Control over access to information is a source of power over ________.

• subordinates

• subordinates and peers

• peers and superiors

• peers, superiors, and subordinates

Referent power is MOST likely to result in which type of influence process?

• internalization

• personal identification

• instrumental compliance

• collective identification

Which of the following is NOT an example of resistance to an influence attempt?

• Carry out the request with only the minimum necessary effort.

• Delay taking action to see if the agent is serious about the request.

• Tell the agent why you are too busy now to carry out the request.

• Appeal to a higher authority to rescind or change the request.

Use of legitimate power by leaders is MOST likely to result in which outcome?

• resistance

• compliance

• commitment

• confusion

The status and influence accorded an emergent leader depends primarily on the leader's ________.

• social popularity among the members

• control over rewards desired by group members

• seniority among group members

• demonstrated competence and loyalty

Which statement about institutionalization in organizations is MOST accurate?

• It describes how subunits with unique expertise gain power in organizations.

• It facilitates an organization's adaptation to a changing environment.

• It describes how power is used to enhance or protect that power.

• It demonstrates why political tactics are unnecessary to maintain power.

Explaining why a proposed activity would be good for the target person is an example of which tactic?

• rational persuasion

• apprising

• exchange

• collaboration

Which influence tactic is used MOST frequently in organizations?

• consultation

• rational persuasion

• exchange

• pressure