SOC 2304 MOCK EXAMINATION

In the context of Maslow's Hierarchy of Needs, which level directly relates to job security and a safe work environment?

• Self-actualization needs

• Esteem needs

• Safety needs

• Love and belongingness needs

Which of the following is a potential consequence of low job satisfaction?

• Increased employee motivation

• Decreased turnover rates

• Improved teamwork and collaboration

• Higher rates of burnout and stress

A human resources specialist will most likely collect all of the following types of information through a job analysis EXCEPT,

• Work activities

• Human behaviors

• Performance standards

• Employee benefits options

Which of the following is NOT a method of applying for a job?

• Curriculum Vitae (CV)

• Letter of application

• Application Form

• Criminal check

Which of these is the purpose of recruitment?

• Make sure that there is a match between cost and benefit

• Help increase the success rate of the selection process by reducing the number of visibly underqualified or overqualified job applicants.

• Help the firm create a more culturally diverse workforce

• None of the above

Which of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions?

• Job description

• Job specification

• Job analysis

• Job context

All of the following requirements are typically addressed in job specifications EXCEPT

• Desired personality traits

• Required education levels

• Necessary experience

• Working conditions

360-degree feedback is a process through which feedback from multiple sources EXCEPT

• Peers

• Superiors

• Vendor

• Subordinates

Choose the CORRECT determinants affecting employee performance.

• Employee's skill

• Employee's knowledge

• Employee's motivation

• I, II, III

• Employee's rewards

The following are disadvantages of On-Job-Training EXCEPT.

• Managers and peers may not use the same process to complete a job

• Products produced may vary in quality

• Employees can carry out their jobs in a short time

• Trainers may pass on bad habits