
Troubleshooting Printers
Authored by Kimberley Watson
Other
12th Grade

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18 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What should be done if the print spooler continues to crash?
Replace the fuser assembly.
Clean or replace the print heads.
Examine events in the Event Viewer with the Windows print service tag for potential solutions.
Handle and automatically restart from print job crashes.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the default configuration of the print spooler service to handle and automatically restart from print job crashes?
To cause smudging if it's not heating up or functioning properly.
To manually intervene and troubleshoot through the Event Viewer.
To examine events in the Event Viewer with the Windows print service tag for potential solutions.
To handle and automatically restart from print job crashes.
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What might cause creased pages when printing?
Damaged paper trays
Issues along the paper path
Dirty or faulty print heads
Using incorrect paper weight and size
4.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What is a potential cause of paper jams?
Issues along the paper path
Using incorrect paper weight and size
Corrupted print jobs
Printer driver or configuration issues
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What might lead to errors or paper jams due to mismatches?
Dirty or faulty print heads
Mismatches between page size and installed paper
Worn pickup rollers
Damaged paper trays
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What can cause smudging of printouts?
Mismatches between page size and installed paper
Scratch on the photosensitive drum
Dirty or faulty print heads
Fuser assembly not functioning properly
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What might indicate printer driver or configuration issues?
Frequent paper jams
Slow printing speed
Error messages during printing
High-quality print output
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