Understanding Waiter Responsibilities

Understanding Waiter Responsibilities

5th Grade

13 Qs

quiz-placeholder

Similar activities

Movers - Restaurant

Movers - Restaurant

1st - 5th Grade

12 Qs

In a Restaurant unit 8 lesson 9

In a Restaurant unit 8 lesson 9

3rd - 5th Grade

12 Qs

ENGLISH YEAR 4

ENGLISH YEAR 4

4th - 5th Grade

14 Qs

Final Test Revision

Final Test Revision

5th Grade

16 Qs

Food and Drink

Food and Drink

5th Grade

10 Qs

IN THE RESTAURANT

IN THE RESTAURANT

1st - 5th Grade

10 Qs

PN English Camp 2

PN English Camp 2

4th - 6th Grade

16 Qs

G5 U3 The food here is great!

G5 U3 The food here is great!

5th Grade

11 Qs

Understanding Waiter Responsibilities

Understanding Waiter Responsibilities

Assessment

Quiz

English

5th Grade

Easy

Created by

Felicity Services

Used 7+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the most important skill a waiter should have?

Cooking skills

Communication skills

Time management skills

Physical strength

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How should a waiter take a customer's order?

A waiter should greet the customers, take their order accurately, and confirm it back to them.

A waiter should only take drink orders and leave food orders for later.

A waiter should take orders without confirming them back to the customers.

A waiter should ignore the customers and take their order later.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should a waiter do if a customer complains about their meal?

Ignore the complaint and continue serving other customers.

Listen to the complaint, apologize, and offer a solution.

Blame the kitchen staff for the mistake.

Offer a discount without addressing the issue.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can teamwork improve the service in a restaurant?

Teamwork decreases the speed of service.

Teamwork improves service by enhancing communication, coordination, and efficiency among staff.

Teamwork leads to more confusion among staff.

Teamwork has no impact on customer satisfaction.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How should a waiter handle multiple orders at once?

Only serve the first table and forget the rest

A waiter should prioritize orders, take clear notes, communicate with the kitchen, check in with customers, and serve accurately.

Take all orders at once without notes

Ignore customer requests and serve randomly

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can a waiter effectively communicate with kitchen staff?

Ignore special requests from customers.

Shout orders from across the restaurant.

Use complex jargon to confuse the kitchen staff.

Use clear language, confirm orders, and maintain eye contact.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should a waiter do if they don't know the answer to a customer's question?

Make up an answer without checking.

Guess the answer confidently.

Ignore the question and move on.

Inform the customer you don't know and offer to find the answer.

Create a free account and access millions of resources

Create resources
Host any resource
Get auto-graded reports
or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?