What is the most important skill a waiter should have?
Understanding Waiter Responsibilities

Quiz
•
English
•
5th Grade
•
Easy
Felicity Services
Used 7+ times
FREE Resource
13 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cooking skills
Communication skills
Time management skills
Physical strength
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How should a waiter take a customer's order?
A waiter should greet the customers, take their order accurately, and confirm it back to them.
A waiter should only take drink orders and leave food orders for later.
A waiter should take orders without confirming them back to the customers.
A waiter should ignore the customers and take their order later.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should a waiter do if a customer complains about their meal?
Ignore the complaint and continue serving other customers.
Listen to the complaint, apologize, and offer a solution.
Blame the kitchen staff for the mistake.
Offer a discount without addressing the issue.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can teamwork improve the service in a restaurant?
Teamwork decreases the speed of service.
Teamwork improves service by enhancing communication, coordination, and efficiency among staff.
Teamwork leads to more confusion among staff.
Teamwork has no impact on customer satisfaction.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How should a waiter handle multiple orders at once?
Only serve the first table and forget the rest
A waiter should prioritize orders, take clear notes, communicate with the kitchen, check in with customers, and serve accurately.
Take all orders at once without notes
Ignore customer requests and serve randomly
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can a waiter effectively communicate with kitchen staff?
Ignore special requests from customers.
Shout orders from across the restaurant.
Use complex jargon to confuse the kitchen staff.
Use clear language, confirm orders, and maintain eye contact.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should a waiter do if they don't know the answer to a customer's question?
Make up an answer without checking.
Guess the answer confidently.
Ignore the question and move on.
Inform the customer you don't know and offer to find the answer.
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