Unit 3: Ethical Leadership Multiple Choice Quiz

What is ethical leadership?

• The ability to make decisions independently

• Directing and guiding others in a way that upholds ethical principles

• Being a successful business leader

• Managing teams effectively

Which of the following best describes active listening?

• Hearing words while thinking about your response

• Taking notes while someone speaks

• The process of fully concentrating, understanding, responding, and remembering what is being said

• Listening only to important parts of a conversation

What is a key characteristic of effective communication?

• Using complex vocabulary to impress others

• Speaking without pausing

• One-way transmission of information

• A two-way process of sending and receiving information

Which of the following is NOT one of the Four C's of Effective Communication?

• Complete

• Concise

• Complicated

• Courteous

What is bias?

• A formal business policy

• A leadership style

• Prejudice in favor of or against something compared with another

• A communication technique

Which type of bias involves favoring people similar to ourselves?

• Gender bias

• Confirmation bias

• Affinity bias

• Implicit bias

What is a personal vision?

• A short-term goal

• A mental picture of one's desired life at some point in the future

• A mission statement

• A business plan

What constitutes an ethical dilemma?

• A situation where two or more ethical principles conflict

• A simple right versus wrong decision

• A business strategy decision

• A personal preference choice

Which of the following is a barrier to effective communication?

• Active listening

• Clear pronunciation

• Invasion of personal space

• Cultural awareness

What is emotional intelligence?

• Academic knowledge

• The ability to recognize and manage emotions in ourselves and others

• Mathematical ability

• Technical expertise