It refers to the outsourcing of services to a neighboring country.

BPO Services Quiz

Quiz
•
Computers
•
10th Grade
•
Medium
Zj Baal
Used 1+ times
FREE Resource
20 questions
Show all answers
1.
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3 mins • 2 pts
2.
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3 mins • 2 pts
A company that handles payroll processing for other businesses.
3.
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3 mins • 2 pts
This process verifies and updates customer information, such as names and contact details.
4.
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3 mins • 2 pts
The industry that specializes in handling inbound and outbound calls for various businesses.
5.
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3 mins • 2 pts
A centralized office where customer service representatives handle high volumes of calls.
6.
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3 mins • 2 pts
A strategy that involves outsourcing non-core functions to external providers.
7.
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3 mins • 2 pts
The process of purchasing and managing supplier contracts.
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