Cloud Computing and ITSM Quiz

Which of these is NOT an ITSM framework?

• ITIL

• COBIT

• Terraform

• ISO/IEC 20000

In cloud computing, what does "rapid elasticity" refer to?

• Cost optimization strategies

• Ability to scale resources up or down as needed

• Cloud backup services

• Hybrid cloud deployment

Which of the following tools is used for cloud cost management?

• CloudFormation

• CloudHealth

• Jenkins

• Datadog

Which framework is best suited for governance and compliance in cloud environments?

• DevOps

• COBIT

• ITIL

• Lean IT

Which cloud service model provides complete applications ready to use?

• IaaS

• PaaS

• SaaS

• DaaS

Which of the following is NOT part of the NIST essential characteristics of cloud computing?

• Measured Service

• Manual Resource Allocation

• On-Demand Self-Service

• Resource Pooling

Which ITSM framework focuses on end-to-end service management and continual improvement?

• ITIL

• SIAM

• FinOps

• DevOps

What is the primary focus of FinOps in cloud management?

• Serverless computing

• Security and privacy

• Financial accountability and cost optimization

• Service design

In cloud architecture, the first step after a client request is received is handled by:

• Storage

• Database

• Load Balancer

• Virtual Machine

Public cloud is often compared to:

• A personal backyard

• A private garage

• A public park

• An office building