OB Quiz - Chapter 7

Peter was happy with his position within the organization. One day at lunch he overheard a couple of colleagues talking about a new recognition program that would honor an Employee of the​ Month, and that employee would get to go to lunch with the boss. Peter and his family were just making ends​ meet, and with another baby on the​ way, his salary was most important to both him and his family. He really​ couldn't care less about the lunch with the boss. Which level of needs in​ Maslow's hierarchy does this​ reflect?

• Physiological

• Safety

• Social

• Esteem

Which of the following items is included in the motivators according to​ Herzberg?

• Health insurance

• Relationships with others

• Salary

• Promotional opportunities

When engaging in a team activity at​ work, Sara was very encouraging and cheered on the members of her division as they worked together to accomplish the team goals. According to​ McClelland's theory of​ needs, Sara is likely exhibiting​ a(n) _________________.

• high need for power

• high need for affiliation

• high need for achievement

• low need for achievement

Steve has been at his job for 10 years and loves it. He knows it​ doesn't pay as much as he might make at another​ organization, but he loves the work​ itself, the people that he works​ with, and his manager. In​ fact, Steve really sees the organization as his extended family. Each month they hold family picnics and many of the employees socialize together. Which level of​ Maslow's hierarchy of needs does this​ reflect?

• Safety

• Status

• Social

• ​Self-actualization

The theories of​ Maslow, McClelland, and Herzberg all focus on​ _____________.

• reinforcement

• needs

• situational evaluation

• setting goals

​________ refers to the investment of an​ employee's physical,​ cognitive, and emotional energies into job performance.

• Job engagement

• ​Self-determination

• Management by objectives

• Job analysis

Helen, a high school​ teacher, wants her students to actively participate more in class. She has decided to use reinforcement theory to get the required results. Which of the following methods is she most likely to​ use?

• She is going to give students an extra mark each time that they contribute.

• She is going to call on students who never participate.

• She is going to yell at​ students, telling them that they are not making good grades.

• She is going to ask the students that always participate to allow the others to have a chance.

​________ reflects the view that we can learn through both observation and direct experience.

• Motivation process

• Retention process

• Reinforcement process

• Social learning theory

The​ ________ theory suggests that the strength of a tendency to act in a certain way depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual.

• ​self-efficacy

• expectancy

• ​self-determination

• ​two-factor

Which of the following refers to an​ individual's belief that he or she is capable of performing a​ task?

• Reinforcement

• ​Self-efficacy

• Emotional contagion

• Affect intensity