JROTC WPR PRACTICE

Which sentence is grammatically correct?

• He don’t want to attend class regularly.

• He doesn’t want to attend class regular.

• He don’t want to attend class regular.

• He doesn’t want to attend class regularly.

You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

• Hello Sally Smith!

• Dear Ms. Smith,

• Dear Madam or Sir:

• Dear Mrs. Smith

Match the following work hours and pay scenarios with the correct earnings.

• 42 hours at $12.00/hour with overtime

• $508

• 33 hours at $12.00/hour

• $396

• 41 hours at $12.00/hour with overtime

• $412

• 40 hours at $12.00/hour

• $498

Fill in the blank: Maya worked 41 hours this week at a local hospital. She makes $12.00 per hour. Anytime over 40 hours is paid at time and half or 1.5. How much will Maya earn for her 41 hours of work this week?

• $412

• $498

• $508

• $396

What is the primary internal component of a desktop computer used for information storage?

• Device used to display output

• hard drive

• Device used to process graphics

• USB drive

• Device used to store data permanently

• video card

• Portable storage device

• monitor

An example of a desktop computer operating system is:

• Microsoft Office 2012

• Dell Computers

• Windows 10

• Adobe Flash

At the conclusion of making a presentation to a large group, someone from the audience asks you a long, elaborate question. What is the best practice to use in order to answer the question effectively?

• Restate the key question and ask if your understanding is correct.

• Smile and answer the question as soon as possible.

• Ask for the person’s email address so you can send him/her your answer.

• Answer one part of the question and then move on.

Which of the following phrases is appropriate for a formal greeting during a presentation?

• Be seated

• Let’s get started

• Listen up

• Welcome

If you are working with a customer complaint, it is best to communicate with the customer

• face to face

• on the phone

• through email

• through the website

In a company meeting, you should have your cell phone on (a)   .

• silent
• beep once