Chapter 10 Test Review

What are Cautions?

• Statements designed to keep a person from harming the mechanism with which he or she is working

• Statements designed to keep a person from being harmed

• Information coming after a step that provides additional data to clarify the step

• The sequence of steps explaining how to complete a task

What is Concurrent Testing?

• Determining the usefulness of a product or an activity by observing someone's performance while he or she is using the product or engaging in the activity

• Checking the usefulness of a product or an activity after someone has used the product or performed the activity

• To check instructions with a small sample of people to see whether the instructions are clear

• The form of a verb that signals a command or an instruction

What is an Explanation?

• Information coming after a step that provides additional data to clarify the step

• Statements designed to keep a person from being harmed

• The sequence of steps explaining how to complete a task

• Instructions using computer technology as the medium

What does it mean to Field-test?

• To check instructions with a small sample of people to see whether the instructions are clear

• Determining the usefulness of a product or an activity by observing someone's performance

• Checking the usefulness of a product or an activity after someone has used the product

• The form of a verb that signals a command or an instruction

What is the Imperative Mood?

• The form of a verb that signals a command or an instruction

• The sequence of steps explaining how to complete a task

• Statements designed to keep a person from being harmed

• Information coming after a step that provides additional data to clarify the step

What are Instructions?

• The sequence of steps explaining how to complete a task

• Statements designed to keep a person from harming the mechanism

• Information coming after a step that provides additional data to clarify the step

• Instructions using computer technology as the medium

What are Online Instructions?

• Instructions using computer technology as the medium; include help menus, CD-ROMs, and web-based instructions

• The sequence of steps explaining how to complete a task

• Statements designed to keep a person from being harmed

• Information coming after a step that provides additional data to clarify the step

What is Retrospective Testing?

• Checking the usefulness of a product or an activity after someone has used the product or performed the activity

• Determining the usefulness of a product or an activity by observing someone's performance

• To check instructions with a small sample of people to see whether the instructions are clear

• The form of a verb that signals a command or an instruction

What is a Step?

• One action in a set of instructions

• The sequence of steps explaining how to complete a task

• Statements designed to keep a person from being harmed

• Information coming after a step that provides additional data to clarify the step

What are Warnings?

• Statements designed to keep a person from being harmed

• Statements designed to keep a person from harming the mechanism

• Information coming after a step that provides additional data to clarify the step

• The sequence of steps explaining how to complete a task