Communication

Communication

University

11 Qs

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Communication

Communication

Assessment

Quiz

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University

Practice Problem

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Created by

Dandan Muchimuchi

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11 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 3 pts

The basic functions of management that communication relates to ?

Word Spoken

Body language

Controlling

2.

MULTIPLE CHOICE QUESTION

20 sec • 3 pts

What is the Communication ?

The process of transmit information one person to another.

The process of talkin to someone.

The act of using words to express feelings.

3.

MULTIPLE CHOICE QUESTION

20 sec • 3 pts

Importance of effective communication ?

It daily activities require us to communicate with other people.

It eliminates the need for written instructions or email.

It is not necessary for teamwork and productivity.

4.

MULTIPLE SELECT QUESTION

20 sec • 3 pts

What are two methods to overcome barriers to effective interpersonal communication ?

Focusing only on words

Obtain feedback

Recognize emotions

Ignoring nonverbal cues

5.

MULTIPLE SELECT QUESTION

20 sec • 3 pts

According to the Basic Framework of Communication, what are the two main types of communication, and how are they categorized ?

Formal communication

Informal communication

Invisible Communication

Magical Communication

6.

MULTIPLE CHOICE QUESTION

20 sec • 3 pts

Which of the following is related to downward communication ?

Customer complaints to the support team.

Information flows from higher management to lower levels.

Feedback from employees to management.

7.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

What is a Horizontal (Lateral) Communication ?

It is the communication between an employee and a customer.

It is communication between a manager and their subordinate.

Communication between employees or departments at the same hierarchical level.

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