Hotel Check-in Quiz

What is the main purpose of an early check-in?

• To guarantee a discount

• To allow guests to check in before the standard check-in time

• To upgrade a guest's room

• To extend the check-out time

Which of the following forms is typically used to collect guest information during check-in at a hotel?

• Guest Registration Form

• Payment Confirmation Form

• Room Service Request Form

• Housekeeping Request Form

What is the term used when a hotel checks in a guest without the guest physically being present?

• Self Check-in

• Express Check-in

• Express Check-Out

• Online Check-in

Which payment method is typically accepted by most hotels during check-in?

• Cash only

• Credit and Debit Cards

• Bank Transfer

• Cryptocurrency

What is typically required from a guest when making a guaranteed reservation?

• Full payment for the entire stay in advance

• A credit card to secure the booking

• A written confirmation from the hotel

• A special request for room service

What important detail should be confirmed with a guest when making a reservation?

• The guest's favorite room color

• The guest's special dietary preferences

• The check-in and check-out dates

• The guest's previous hotel stays

Which of the following is typically a feature of an automated check-in process?

• The guest must complete a physical check-in form

• The guest receives a keycard through a machine or app

• A hotel employee greets the guest personally

• The guest is required to make full payment in cash

What does the term "room status" in hotel management refer to?

• The number of guests staying in a hotel

• The cleanliness and availability of a room

• The time of check-out

• The total revenue generated from room bookings

What document does a hotel usually issue when a guest checks in and confirms their booking?

• A booking voucher

• A guest folio

• A receipt of payment

• A reservation letter

Which payment method is commonly used by guests to secure a reservation or guarantee a booking at the time of check-in?

• Cash on arrival

• Credit card authorization

• Voucher redemption

• Electronic wallet