Travel Agency Back Office Quiz

Travel Agency Back Office Quiz

Professional Development

10 Qs

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Travel Agency Back Office Quiz

Travel Agency Back Office Quiz

Assessment

Quiz

Other

Professional Development

Hard

Created by

Sneha Korgaonkar

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary responsibility of the Operations department in a travel agency?

Maintaining supplier relationships

Managing financial records

Handling customer inquiries and booking issues

Issuing tickets for travel

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which department is responsible for issuing tickets and managing reservations?

Customer Relationship Management

Reservations/Ticketing

Accounts/Finance

Inventory Management

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the Inventory Management department oversee?

Customer inquiries

Employee recruitment

Travel product availability and pricing

Visa applications

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key function of the CRM department?

Managing financial transactions

Building and maintaining customer relationships

Issuing travel tickets

Negotiating supplier contracts

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main role of the Supplier Relations department?

Creating travel itineraries

Managing visa applications

Maintaining relationships with vendors

Handling customer complaints

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which department is responsible for managing visa applications?

Accounts/Finance

IT

HR

Visa Department

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the Accounts/Finance department manage?

Travel product inventory

Financial records and transactions

Employee training

Customer relationships

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