Quiz 4 - Understanding Interaction

A software company released a new mobile app, but users complain that they often struggle to find key features because the icons and buttons are not clearly labeled.

What interaction design principle is being violated?

• Consistency

• Visibility

• Accessibility

• Error Prevention

David is using an online form to register for an event. After clicking “Submit,” the page refreshes, but there is no message indicating whether his registration was successful.

What issue does this highlight?

• Learnability

• Error Prevention

• Feedback

• Affordance

Lisa is using a new e-learning platform where the "Exit" button is placed right next to the "Submit Quiz" button. Several users accidentally exit the quiz before submitting their answers.

What design flaw is causing this problem?

• Poor Mapping

• Lack of User Control

• Inconsistent Feedback

• Accessibility Issues

A ride-hailing app requires users to go through five different screens before confirming a ride. Users find this process frustrating and time-consuming.

Which principle should be improved?

• Simplicity

• Feedback

• Accessibility

• Learnability

John is using a voice assistant to play music, but every time he says “Play Jazz,” the assistant responds with “I don’t understand.” He has to rephrase his request multiple times.

What is the primary cause of this issue?

• Gulf of Execution

• Lack of Visibility

• Inconsistent Interface Design

• Poor Mapping

A banking website allows users to enter their account numbers manually. However, if they make a mistake, the system doesn’t highlight the error until they reach the final step of the transaction.

What principle should be improved?

• Consistency

• Learnability

• Error Prevention

• Feedback

A new social media app has different icons for “Like” on each page—sometimes a heart, sometimes a thumbs-up, and sometimes a checkmark. Users are confused about what they should press.

What principle is not being followed?

• Feedback

• Consistency

• Affordance

• Accessibility

A government website provides important forms, but they are only available as scanned PDFs that cannot be read by screen readers.

What principle is being ignored?

• Learnability

• Accessibility

• Simplicity

• Visibility

A car’s touchscreen entertainment system requires drivers to go through multiple menus to adjust the air conditioning, instead of using a physical dial. This makes it harder to adjust while driving.

Which principle is being ignored?

• Mapping

• Affordance

• Learnability

• Feedback

Mark clicks the “Delete File” button in a cloud storage system, but no confirmation message appears. Later, he finds out his file was permanently deleted.

What interaction issue does this highlight?

• Gulf of Execution

• Lack of Feedback

• Poor Mapping

• Learnability Issues