MOA Unit 6 Part 1 (Chapter 25)

What is an audit trail?

• A record of transaction identifying access details

• A billing document

• A list of medical procedures

• A type of appointment scheduling

What is another name for a charge slip?

• Audit trail

• Encounter form

• Clustering

• Double-booking

What does clustering refer to in a medical office?

• A record of information obtained during a health care visit

• Giving the same appointment time to multiple patients

• A billing document

• Scheduling patients for specific types of visits at specific times

What is double-booking?

• A billing document

• Giving the same appointment time to two or more patients

• A record of transaction identifying access details

• Scheduling patients for specific types of visits at specific times

What information does an encounter form contain?

• A type of appointment scheduling

• A record of transaction identifying access details

• A list of patients

• Information obtained during a health care visit

What does 'flex time' refer to?

• A fixed work schedule

• The practice of permitting work hours within a range of time

• Working from home

• A compressed workweek

What is a 'matrix' in the context of scheduling?

• A method for prioritizing tasks

• A type of flexible work arrangement

• A format for establishing a time schedule for appointments

• A list of tasks to be completed

How is 'modified wave' scheduling different from 'wave' scheduling?

• Patients are scheduled only in the morning

• There is no difference

• Patients are scheduled in the last 30 minutes at 10–20 minute intervals

• Patients are scheduled at 5-minute intervals

What does 'obliterated' mean?

• To highlight

• To preserve

• To blot out; leave no trace; destroy

• To create

What does 'open hours' scheduling mean?

• Patients can only come in the afternoon

• Patients are scheduled every 15 minutes

• Patients are seen by the provider in the order they sign in

• Patients have fixed appointment times