Understanding Business Operations and Organizational Structure

The role of a business in society is to:

• generate profit for owners and shareholders

• provide goods and services to consumers

• create jobs and contribute to economic growth

• all of the above

The function of the Operations/Production department in a business is to:

• manage financial records

• oversee the production process

• handle customer inquiries

• develop marketing strategies

Which department is responsible for promoting the products and services of the company?

• Marketing

• Finance

• Human Resources

• IT

The role of the Human Resources department is to:

• manage employee relations and benefits

• oversee financial transactions

• develop marketing strategies

• design software applications

Which department manages the IT infrastructure for the business?

• IT Department

• Human Resources

• Marketing

• Finance

The contribution of the Finance department to business success is:

• Managing company finances and ensuring profitability

• Developing new products and services

• Hiring and training employees

• Conducting market research

Which type of information is received by businesses for inventory control?

• Sales data

• Weather forecasts

• Employee schedules

• Marketing strategies

What type of information is produced to help management decision making?

• Management Information

• Financial Information

• Technical Information

• Operational Information

List two types of information received by businesses.

• Financial and Customer Feedback

• Weather and Sports Scores

• Recipes and Cooking Tips

• Travel Itineraries and Flight Schedules

List two types of information produced by businesses.

• Financial and operational information

• Technical and non-technical information

• Internal and external information

• Confidential and public information