Chapter 4: Group Dynamic quiz

When a receiver perceives an inconsistency between verbal and non-verbal messages, which one carries more weight?

• The verbal message

• The non-verbal message

• Both Carry equal weight

• Neither carries any weight

"Non - verbal Communication is primarily _________."

Match the non-verbal behavior with its function:

• Substituting

• Smiling while apologizing.

• Repeating

• Shrugging instead of answering

• Complementing

• Saying "It was your idea!" with vocal stress.

• Accenting

• Pointing while giving directions.

Match the term to its meaning:

• The study of touch as a form of communication

• Kinesics

• The vocal elements that accompany speech

• Haptics

• Non-verbal vocal messages

• Paralanguage

• The study of body motion as a form of communication

• Paralanguage

• Deliberate non-verbal behaviors

• Emblems

"__________ are non-verbal behaviors that regulate the flow of verbal communication."

What is the study of body movement, posture, and gesture called?

• Haptics

• Paralanguage

• Kinesics

• Proxemics

Which of the following is NOT a characteristic of non-verbal communication discussed in the text?

• It Exists

• It is primarily relational.

• It is always intentional.

• It is ambiguous.

"__________ is the study of touch as a form of non-verbal communication."

Match the following gender non-verbal behaviors:

• More eye contact

• More smiling

• More agreement signals

• Women

• More expansive gesture

• Men

• More warmth in communication

• More nodding

• More physical touch

• Less personal space