UNIT 1: Communication Components, Processes, and Skills Practice

Public communication

• A form of communication that occurs when one sender communicates a message to multiple receivers.

• A type of communication that happens between two individuals in a private setting.

• A method of communication that involves sending messages through written letters only.

• A form of communication that is limited to social media platforms.

The Decoding phase in the communication process:

• The process of the receiver interpreting the sender's message into meaningful information.

• The phase where the sender formulates the message to be sent.

• The stage where feedback is provided by the receiver.

• The process of encoding the message into a suitable format for transmission.

Transmitting phase of the communication process:

• The sender sends the message to the receiver by using a communication channel.

• The receiver interprets the message and provides feedback.

• The sender encodes the message into a visual format.

• The communication channel is selected based on the message type.

The Encoding phase in the communication process involves:

• The sender translating their thoughts into a communicable message.

• The receiver interpreting the message from the sender.

• The sender receiving feedback from the receiver.

• The sender encoding the message into a digital format.

Initiation phase (Thinking) of the communication process:

• The sender considers an idea or information and decides to share it with the receiver.

• The receiver interprets the message and provides feedback.

• The sender encodes the message into a suitable format for transmission.

• The sender waits for the receiver to initiate the communication.

Mass communication

• A type of communication that involves personal interactions.

• A type of communication that involves communicating a message to a mass audience.

• A type of communication that is only used in advertising.

• A type of communication that is limited to small groups.

The Receiving phase in the communication process:

• The sender encoding the message.

• The receiver receiving the message from the sender.

• The message being transmitted through a channel.

• The feedback provided by the receiver to the sender.

A form of communication that involves writing the message that you want to communicate, such as letters, emails, memos, and reports.

• Written communication

• Verbal communication

• Non-verbal communication

• Visual communication

True or False. Communication protocols are a set of rules or guidelines that people need to follow while communicating at the workplace.

• True

• False

• Sometimes

• Only for managers

A form of communication that involves images and symbols such as signs, posters, exhibitions, and logos.

• Visual communication

• Auditory communication

• Textual communication

• Kinesthetic communication