IO PSYCH CHAPTER 10

Perceived fairness of the actual decisions made in an organization.

• Distributive Justice

• Procedural Justice

• Interactional Justice

• Retributive Justice

Yields scores on 20 scales (more specific).

• Minnesota Satisfaction Questionnaire

• Job Satisfaction Survey

• Employee Engagement Scale

• Workplace Happiness Index

The extent to which employees have links to their jobs and community, the importance of these links, and the ease with which these links could be broken and reestablished elsewhere.

• Embeddedness

• Engagement

• Detachment

• Isolation

Most commonly used scale yielding scores on five dimensions of job satisfaction: supervision, pay, promotional opportunities, coworkers, and the work itself.

• Job Descriptive Index

• Job Satisfaction Survey

• Minnesota Satisfaction Questionnaire

• Workplace Engagement Scale

The extent to which an employee identifies with and is involved with an organization.

• Organizational Commitment

• Employee Engagement

• Job Satisfaction

• Workplace Loyalty

Motivated to help the organization and colleagues by doing little things they are not required to do.

• Organizational Citizenship Behaviors

• Job Performance

• Employee Engagement

• Workplace Motivation

Perceived fairness of the methods used to arrive at decisions.

• Distributive Justice

• Procedural Justice

• Restorative Justice

• Retributive Justice

Enriched jobs (allow variety of skills to be used) are the most satisfying.

• Job Characteristics Model

• Maslow's Hierarchy of Needs

• Herzberg's Two-Factor Theory

• McGregor's Theory X and Theory Y

Must consider person/organization fit.

• Unmet Needs

• Satisfaction Levels

• Resource Allocation

• Skill Development

Paid-leave bank.

• Paid Time Off Program

• Vacation Accrual System

• Leave Donation Policy

• Flexible Work Arrangement